Privacy Policy

Last updated 12 November 2026

This policy explains what information bushDETS collects, why we collect it, who we share it with and the choices you have. It covers the bushDETS app and website.

Who is responsible

bushDETS, based in Melbourne, Victoria, Australia, is responsible for the information described here. For help with the app or to report something, email support@bushdets.com. For anything else, including questions about these documents, email info@bushdets.com.

What we collect

Account details: your email address and sign-in method (email/password, Apple or Google). Passwords are handled by our authentication provider, Supabase, and are never visible to us.

Profile: display name, optional profile photo and bio, and your suburb, city and state (typed by you; we do not collect GPS location).

Listings you create (what you have and what you need), trade requests, messages in accepted trades, reports you submit and members you block.

BLOOMscroll posts you create (photos, titles, descriptions, tags and your choice of public or private), and the posts and folders you save.

If you turn on notifications: a push token that identifies your phone to the Expo push service, which delivers notifications through Google (Android) or Apple (iPhone). A notification only says that you have a new message or request, and from whom; it never includes what a message says. You can turn notifications off at any time in Profile or in your phone’s settings.

If you sign in with Apple: a token from Apple that lets us end the link between your Apple ID and bushDETS when you delete your account.

Technical data needed to run and secure the service, such as device type and error logs.

If advertising is turned on: Google AdMob may collect device identifiers and ad interaction data (see Advertising below).

How we use it

To create your account, show your profile and listings to other members, find matches, let members send trade requests and messages, keep the community safe and respond to reports, and run and improve the service.

Your email address and messages are never shown to other members. Other members can see your display name, photo, bio, suburb and state, and your active listings.

BLOOMscroll posts are private until you choose to make them public. Public posts and their photos can be seen by signed-in bushDETS members (not by the general public). Your saved posts and folders are visible only to you.

Who we share it with

Supabase (database, authentication, storage and hosting infrastructure). Expo, Google and Apple, which deliver push notifications if you turn them on. Apple and Google if you use their sign-in. Google AdMob if advertising is enabled. We do not sell your personal information.

Some of these providers (such as Supabase, Expo, Google and Apple) may store or process information outside Australia, including in the United States. We take reasonable steps to make sure they protect it.

We may disclose information if required by law or to protect people’s safety.

Children

bushDETS is for people aged 18 and over. We do not knowingly collect information from anyone under 18, and we delete an account if we learn it belongs to someone younger.

Advertising

A small amount of advertising helps cover bushDETS running costs. Where ads are enabled, Google may use identifiers for ad delivery and measurement. On iOS we ask permission under Apple’s App Tracking Transparency prompt, and where required (for example in the EEA/UK) we show a consent form. You can change these choices in your device settings.

Keeping and deleting your data

You can delete your account in the app (Profile → Delete account) or on our website. Deleting your account permanently removes your profile, photo, listings, BLOOMscroll posts and their photos, saved folders, trade requests, conversations, messages, blocks and notification tokens, and revokes your Sign in with Apple link. A minimal record of safety reports about content may be kept without your identity as the reporter.

Security

Data is stored with access controls so members can only read what they are allowed to see. No system is perfectly secure. If a data breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner as the law requires.

Your rights and contact

You can access and correct your profile in the app, and delete your account at any time.

To ask for a copy of your information, to have it corrected or deleted, or to make a privacy complaint, email info@bushdets.com (or support@bushdets.com). We aim to reply within 30 days. If you are not happy with our response you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed, and we will tell you in the app about important changes.